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DINO · 03
The kitchen, on screen.
Screens replace paper tickets: orders queue up live at each station, cooks mark dishes as they go, and the front of house always knows what’s ready.
Functionality
What the kitchen display does
A live queue, not a rail of slips
Incoming KOTs appear on the kitchen screen the moment they’re fired - ordered, timed and complete. The queue is the single source of what to cook next. Explore →
Screens per station
Each station gets its own display showing only its items - the tandoor doesn’t scroll past the beverages.
Mark dishes as they go
Cooks mark items done on the screen - progress is visible to the whole kitchen without a word being shouted.
Front of house sees “ready”
When the kitchen marks a dish done, the counter knows - waiters collect food when it’s ready instead of walking back to check.
Aggregator orders, same screens
Swiggy and Zomato orders (via Urban Piper) queue on the same displays - cooks and packers work one queue across every channel.
Timing stays visible
Every ticket shows how long it’s been waiting - slow orders stand out before the customer has to ask.
How it works
From fired to served
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1
The ticket lands on screen
Incoming KOTs appear the moment they’re fired - ordered, timed and complete, from every channel including Swiggy and Zomato via Urban Piper.
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2
Stations see their share
Each display shows only its own items - the tandoor doesn’t scroll past the beverages.
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3
Cooks mark dishes as they go
Progress is visible to the whole kitchen without a word being shouted.
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4
The counter sees “ready”
The moment a dish is marked done, the front of house knows - food is collected hot instead of waiting at the pass.
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5
Timers police the queue
Every ticket shows how long it has waited - the aging order stands out while there’s still time to rescue it.
Outcomes
What changes at the pass
Nothing gets skipped
A ticket on screen can’t fall off a rail or stick to another slip - every order stays in the queue until it’s done.
Every dish accounted for.The pass gets quiet
Status lives on the screen, not in shouted call-backs - the kitchen coordinates without the noise.
Less shouting, more cooking.Hot food, served hot
Waiters collect dishes the moment they’re marked ready - food spends seconds at the pass, not minutes.
Faster to the table.Slow orders surface early
Ticket timers make the aging order obvious while there’s still time to recover it.
Catch it before the complaint.Where it fits
Kitchens that run at volume
QSRs and food courts get one calm queue at peak; cloud kitchens work delivery orders on the same screens as everything else; and multi-station full-service kitchens trade shouted call-backs for visible status.
The KOT engine feeds it, QR orders land on it like any other ticket, and the counter it reports to runs the same DINO billing the bill lives in.
Questions, answered.
What is a kitchen display system?
A KDS replaces paper KOT tickets with screens in the kitchen. Orders appear live as they’re fired, cooks mark dishes as they prepare them, and everyone - kitchen and counter - sees order status in real time.
Can different stations have their own screens?
Yes. Each station’s display shows only its own items, routed automatically from the order.
How does the front of house know food is ready?
When the kitchen marks a dish prepared, the status is visible at the counter - no walking to the kitchen to check.
Do delivery-platform orders show on the KDS?
Yes. Swiggy and Zomato orders, aggregated through Urban Piper, land on the same kitchen screens as dine-in orders.
Does the KDS show how long an order has been waiting?
Yes. Tickets are timed, so aging orders stand out and can be rescued before they become complaints.
Does a KDS replace KOT printing?
It can. Kitchens can run entirely on screens - the KOT remains the order record, but paper tickets become optional.
How is a KDS different from a KOT printer?
A KOT printer automates the paper slip; a KDS removes it. The ticket lives on a screen where it cannot be lost, carries a running timer, can be marked done dish by dish, and reports its status to the front of house - none of which paper can do.
Can printed KOTs and kitchen screens run together?
Yes. The KOT remains the order record either way, so a kitchen can print tickets, run screens, or both while it transitions.
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