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Airports & travel retail
Tech that fits Airport retail operations.
Your concession, running smarter every boarding call - live today at Delhi, Hyderabad and Goa (MOPA) international Airports.
The problems
What Airport retailers face every day
Peak hour queues
Flight clusters flood counters simultaneously, creating long waits that drive customers away.
Duty-free compliance
Duty-free invoicing demands specific formats and regulatory accuracy that standard POS cannot handle.
High staff turnover
Constant retraining on complex systems drains time and productivity during peak seasons.
Multi-currency confusion
Manual exchange rate calculations slow down transactions and introduce costly billing errors.
Inventory mismatches
Stock discrepancies between terminals and godowns cause stockouts and reconciliation headaches.
Fragmented reporting
Multiple counters and outlets make it nearly impossible to get a consolidated, real-time picture.
How we solve it
Our solution
Multi-currency, split payments
A passenger can pay part of the bill in USD and the balance via UPI or card - the system calculates the split automatically and prints one itemised receipt with converted amounts.
Faster lanes, zero billing errors.Duty-free compliant invoicing
Regulatory formats, GST breakdowns and revenue-share calculations are generated by the system - export-ready for Airport authority audits.
Audit-ready, every day.Staff productive in minutes
An interface simple enough that seasonal and rotating staff bill confidently on day one - no long training cycles.
Turnover stops hurting throughput.One live view across terminals
Consolidated sales, stock and counter performance across every outlet and lounge - filterable by time of day, counter and category, down to flight windows.
Decisions from live data."NukkadShops gave us the speed and control to manage our boutique duty free stores at GMR. Multi currency, real time inventory, and duty free compliance are all handled seamlessly. Our staff were confident in minutes, and our operations team finally had the live data to make faster decisions across our lounges, QSRs, fine dining, bars, and retail stores."
Case studies
Results from the terminal floor
How Airport concessionaires and travel retailers are cutting compliance risk and growing revenue with NukkadShops.
India's busiest Airport runs its retail floor on NukkadShops
Delhi Airport · 475 POS units · 3 terminals
Serving 80 million passengers a year, Delhi Airport runs its lounges, F&B, duty-free, speciality retail, pharmacies, cab and parking counters on NukkadShops as its exclusive POS partner - unified billing and payments, multi-currency support, passport scanning, revenue-leakage control and concessionaire ERP integrations. Automated sales capture moved the Airport's revenue recognition from the 15th of every month to the 1st.
India's fourth-largest Airport bills every counter on one platform
Hyderabad Airport · 290 POS units
Every lounge, retail outlet, F&B counter and speciality store at Hyderabad Airport bills through NukkadShops - unified billing and payments, multiple currencies, passport scanning and revenue-leakage control. The Airport's own commerce app and self-operated kiosks are built on NukkadShops rails, with every transaction accounted for and zero revenue leakage.
Questions, answered.
Can a passenger pay in dollars and the balance in UPI?
Yes. NukkadShops supports split payment billing, so a passenger can pay part of the bill in USD and the balance via UPI or card. The system calculates the split automatically and prints a single itemised receipt showing both payment modes with converted amounts.
How secure is transaction and passenger data on the platform?
All transaction data is encrypted in transit and at rest. NukkadShops does not store sensitive card or passport information on the device.
Can we track which products sell most during specific flight windows?
Yes. The analytics dashboard lets you filter sales data by time of day, counter and product category - so you can see exactly what sells during specific flight windows.
How long does setup take across multiple Airport counters?
A typical Airport deployment - product catalogue upload, counter configuration and staff training - completes within 1–2 business days.
What support is available if something goes wrong mid-shift?
NukkadShops provides dedicated phone, WhatsApp and remote support. Critical issues are escalated to a senior technician and most are resolved within minutes remotely.