Home · Case studies · Har-Hith
Case study · Government retail
Taking organised retail to rural Haryana.
Har-Hith, a Government of Haryana initiative, runs 1,100+ franchise supermarkets across 22 districts on NukkadShops - POS at every counter, e-commerce, demand aggregation and a supply chain that reaches from warehouse to village store.
The challenge
Organised retail had never reached the village.
Rural retail ran on paper
Village stores had no billing infrastructure and no stock records - no way to run a thousand of them as one chain.
Every store launch was a project
Site surveys, franchise assessment, loans, training and vendor onboarding - all manual, all different, every time.
Warehouses had no demand signal
With no sales or stock data coming back from stores, replenishment across 22 districts was guesswork.
Local producers locked out
MSMEs, FPOs and co-operatives had no channel into organised retail - excluded by complexity and cost.
What we deployed
A retail chain, built from scratch.
POS at every franchisee counter
Each Har-Hith store runs an Android POS for cashless billing and store-level inventory - deployed alongside Focus ERP, which handles warehouses and head office.
1,100+ counters, one system.Demand aggregation & ordering
Store sales and stock data aggregate into demand signals; orders generate from franchisees to warehouses inside the platform.
Replenishment runs on numbers.E-commerce for every store
A white-labelled app synced live with in-store inventory lets customers order from their nearest Har-Hith store - and gives MSME products a digital shelf.
A digital shelf for rural producers.Franchisee onboarding, end to end
From site survey and franchise assessment to Mudra loan arrangement, training and vendor onboarding - structured and system-supported.
Store launches became routine."1,100+ stores across 22 districts, launched and running on a single integrated platform - POS in the store, ERP in the warehouse, one dashboard for administrators."
Questions, answered.
What is Har-Hith and what does NukkadShops power there?
Har-Hith is a rural supermarket chain run as a Government of Haryana initiative, with 1,100+ franchise stores across 22 districts. NukkadShops powers POS billing, store-level inventory, e-commerce, demand aggregation, order generation from franchisees to warehouses, and customer management.
How does NukkadShops work alongside Focus ERP?
NukkadShops runs the store side - POS, inventory, e-commerce and franchisee ordering - while Focus ERP handles warehouse inventory, billing to franchisees and procurement at headquarters. The two are deployed together as one connected chain.
How do stores order stock from warehouses?
Demand is aggregated from store-level sales and stock data, and orders are generated from franchisees to warehouses within the platform - replenishment runs on numbers, not phone calls.
Can customers shop from Har-Hith stores online?
Yes. A white-labelled e-commerce app synced live with in-store inventory lets customers browse, order and track deliveries from their nearest store.
Running a government or franchise programme? See how the platform handles government & franchise networks.
More case studies
Where else it's working.
India's busiest Airport runs its retail on one platform
Delhi Airport
475 POS units across three terminals - lounges, duty free, F&B and speciality retail - serving 80 million passengers a year.
Read the case study → AirportsThe POS behind India's fourth-largest Airport
Hyderabad Airport
290 POS units - exclusive POS partner for lounges, duty free, F&B and speciality retail, serving 30 million+ passengers a year.
Read the case study →