Home · DINO for F&B · QR ordering

DINO · 06

The menu in every pocket.

Customers scan a QR at the table, browse the menu, order and pay - from their own phone. The order lands in your kitchen like any other KOT.

Customer scanning a QR code at a POS counter

Functionality

What QR ordering does

01

Scan to menu

A QR on the table opens your menu on the customer’s phone - no app to install, no waiting for a card menu to free up.

02

Ordering without the wait

Customers build and place their order themselves - the order is exactly what they chose, sent the moment they’re ready.

03

Straight to the kitchen

A QR order fires as a KOT like any counter order - routed to the right station, tied to the table. Explore →

04

Pay from the phone

Customers can settle the bill from their phone as well - order and payment complete without flagging anyone down.

05

The menu is always current

The digital menu serves from your live catalogue - new dishes appear, sold-out items can be pulled instantly, and prices are never a reprint away.

06

Waiters serve, not transcribe

With ordering and payment self-served, floor staff spend their time on service - the part software can’t do.

07

Self-order kiosks too

The same self-service flow runs on standing Android kiosks - 15.6-inch to 32-inch screens with local-language support and UPI payments - for QSRs and food courts. Explore →

How it works

A meal, ordered from a pocket

  1. 1

    Scan the QR on the table

    The menu opens in the phone’s browser - no app to install, no waiting for a card menu to free up.

  2. 2

    The guest builds the order

    Browsing their own screen, at their own pace - the order is exactly what they chose, placed the moment they’re ready.

  3. 3

    It fires as a KOT

    Routed to the right kitchen station and tied to the table, like any order the counter takes.

  4. 4

    The kitchen cooks, the floor serves

    Staff deliver food and look after guests - the transcription work is gone.

  5. 5

    The bill settles from the phone

    Payment completes in the same flow - the two slowest moments of the meal, ordering and paying, both disappear.

Outcomes

What changes on the floor

More covers per waiter

Self-serve ordering removes the bottleneck at peak - the same floor team handles a fuller room.

Peak without the pile-up.

Order errors vanish

The customer enters the order themselves - nothing misheard, nothing mistranscribed.

Their words, exactly.

Tables turn faster

No waiting to order, no waiting for the bill - the two slowest moments of the meal disappear.

A shorter service cycle.

The menu sells itself

A menu on the customer’s own phone gets browsed longer than a waiter can be held - add-ons and repeat rounds come easier.

Bigger baskets.

Where it fits

Floors that serve more with the same team

In cafés and casual dining, self-serve ordering removes the peak-hour bottleneck - the same floor team handles a fuller room. In QSRs and food courts, the identical flow runs on standing self-order kiosks - 15.6-inch to 32-inch screens with local-language support and UPI payments.

Behind the phone it is the same machine: orders fire through the KOT engine, show on the kitchen display and settle in DINO billing, with the menu served live from the same catalogue the counter bills from.

Questions, answered.

How does QR ordering work?

Each table carries a QR code. Customers scan it, the menu opens on their phone, and they place their order directly - it reaches the kitchen as a KOT tied to their table.

Can customers pay through the QR flow too?

Yes. Customers can pay from their phone as part of the same flow - ordering and payment both happen without waiting for staff.

Do customers need to install an app?

No. The menu opens straight from the QR scan on the customer’s phone.

Where do QR orders go?

Into the same kitchen queue as everything else - fired as KOTs, routed to stations, visible on the kitchen display.

How do menu changes reach the QR menu?

The QR menu serves from your live catalogue - price changes and sold-out items update without reprinting anything.

Does QR ordering replace waiters?

No - it removes transcription, not service. Floor staff spend their time serving guests instead of relaying orders.

Does QR ordering work for QSRs and food courts?

Yes - as kiosks. The same self-service flow runs on standing Android kiosks with 15.6-inch to 32-inch screens, local-language support and UPI payments, built for counter-service formats.

See it working on a live counter.

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