Home · DINO for F&B · QR ordering
DINO · 06
The menu in every pocket.
Customers scan a QR at the table, browse the menu, order and pay - from their own phone. The order lands in your kitchen like any other KOT.
Functionality
What QR ordering does
Scan to menu
A QR on the table opens your menu on the customer’s phone - no app to install, no waiting for a card menu to free up.
Ordering without the wait
Customers build and place their order themselves - the order is exactly what they chose, sent the moment they’re ready.
Straight to the kitchen
A QR order fires as a KOT like any counter order - routed to the right station, tied to the table. Explore →
Pay from the phone
Customers can settle the bill from their phone as well - order and payment complete without flagging anyone down.
The menu is always current
The digital menu serves from your live catalogue - new dishes appear, sold-out items can be pulled instantly, and prices are never a reprint away.
Waiters serve, not transcribe
With ordering and payment self-served, floor staff spend their time on service - the part software can’t do.
Self-order kiosks too
The same self-service flow runs on standing Android kiosks - 15.6-inch to 32-inch screens with local-language support and UPI payments - for QSRs and food courts. Explore →
Outcomes
What changes on the floor
More covers per waiter
Self-serve ordering removes the bottleneck at peak - the same floor team handles a fuller room.
Peak without the pile-up.Order errors vanish
The customer enters the order themselves - nothing misheard, nothing mistranscribed.
Their words, exactly.Tables turn faster
No waiting to order, no waiting for the bill - the two slowest moments of the meal disappear.
A shorter service cycle.The menu sells itself
A menu on the customer’s own phone gets browsed longer than a waiter can be held - add-ons and repeat rounds come easier.
Bigger baskets.Questions, answered.
How does QR ordering work?
Each table carries a QR code. Customers scan it, the menu opens on their phone, and they place their order directly - it reaches the kitchen as a KOT tied to their table.
Can customers pay through the QR flow too?
Yes. Customers can pay from their phone as part of the same flow - ordering and payment both happen without waiting for staff.
Do customers need to install an app?
No. The menu opens straight from the QR scan on the customer’s phone.
Where do QR orders go?
Into the same kitchen queue as everything else - fired as KOTs, routed to stations, visible on the kitchen display.
How do menu changes reach the QR menu?
The QR menu serves from your live catalogue - price changes and sold-out items update without reprinting anything.
Does QR ordering replace waiters?
No - it removes transcription, not service. Floor staff spend their time serving guests instead of relaying orders.
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