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Job Description
Customer Support Field

We are looking for a motivated Field Service Representative who can work with minimum supervision to ensure high quality customer service. The goal is to maximize customer commitment and the growth of business by producing results in a timely manner.

Education - Graduates
Job Location: Vizag
Experience: 0-2 Years
Responsibilities:
  • Undertake all customer support tasks in external facilities
  • Operate efficiently to conclude all on-site installation, repair, maintenance, and test activities
  • Ensure that the work progress accurately follows the agenda
  • Perform troubleshooting and strive to resolve issues
  • Produce frequent and analytical service reports
  • Collaborate with internal teams and ensure two-way communication.
  • Discern customer needs and offer advice or recommendations
  • Maintain and nurture customer relationships and trust
skills
  • Proven experience as a field service representative
  • Ability to manage and preserve technical equipment
  • Good knowledge of English
  • Ability to easily acclimate to modified schedules and shifts
  • Accustomed to using mobile tools and applications
  • Technical degree or certification

Interested to join the team ? Send in your resume at careers@nukkadshops.com