Join Our Team

We are looking for a motivated Field Service Representative who can work with minimum supervision to ensure high quality customer service. The goal is to maximize customer commitment and the growth of business by producing results in a timely manner.

• Undertake all customer support tasks in external facilities
• Operate efficiently to conclude all on-site installation, repair, maintenance, and test activities
• Ensure that the work progress accurately follows the agenda
• Perform troubleshooting and strive to resolve issues
• Produce frequent and analytical service reports
• Collaborate with internal teams and ensure two-way communication.
• Discern customer needs and offer advice or recommendations
• Maintain and nurture customer relationships and trust

• Proven experience as a field service representative
• Ability to manage and preserve technical equipment
• Good knowledge of English
• Ability to easily acclimate to modified schedules and shifts
• Accustomed to using mobile tools and applications
• Technical degree or certification